Flooring Liquidators Privacy Policy & Terms of Use 

At Flooring Liquidators we understand the importance of your personal privacy. We have instituted policies and procedures to ensure that any personal information you provide to us, as a result of our relationship with you, will be treated with the utmost care and respect. We will treat your personal information just as carefully as we would treat our own. Please take a moment to review our privacy commitment to you. By using this Site, you signify your acceptance of these terms and conditions. Please do not use this Site, if you do not accept or have any objection to our Privacy Policy.

The Privacy Policy governs the manner in which Flooring Liquidators collects, uses, maintains, disseminates, and discloses information collected from users (each, a “User”) of the www.flooringliquidators.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by Flooring Liquidators Inc. (referred to as “us,” “we,” “our,” or “Flooring Liquidators”) and to demonstrate our commitment to a fair policy of collection and use of your personal information as our site user.

1. WHY WE COLLECT, USE AND RETAIN YOUR PERSONAL INFORMATION

Flooring Liquidators collects personal information about individuals in order to better manage its relationship with them. When you participate in our national marketing programs or customer surveys we require certain personal information to fulfil our commitment to you.

We may also track your use of Flooring Liquidators website using common tools including cookies, google tag manager and floodlights. This helps us analyze the effectiveness of our advertising, and help us determine the correct assortments and services desired by our customers so we can serve you better.

2. COLLECTION OF YOUR PERSONAL INFORMATION

Flooring Liquidators will only collect information that is pertinent and necessary to manage your relationship with us. We will limit the collection and use of personal information to that which is required for valid business purposes, or to comply with legislation. We may ask for optional additional personal information to better target our marketing to suit your preferences, or in the case that you require additional information regarding our online products and services. 

3. HOW WE COLLECT YOUR PERSONAL INFORMATION

Where possible Flooring Liquidators will collect your information directly from you, often directly through the management of your relationship with us. 

Tracking Tool

This Site uses Google Analytics as a third-party tracking tool. We use cookies to track anonymous data.

Cookies

Remarketing is done using powerful ads across the content network, targeting people who previously visited our website. This is done by using cookies.

A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer’s memory. We may employ cookie technology to help you move faster through our Site. We may employ cookie technology to estimate our total audience size and traffic and to help us improve our Site’s experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting the browser in your computer, but you should note that if you do so this may materially affect the functionality of the Site and the information you can access through it.

We collect anonymous data when you visit most pages on the Site. Your visit may automatically provide us with data that is not linked to your personal information, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times and referring website addresses. Some parts of the Site use embedded pixel or JavaScript technologies to facilitate your use of the Site and to track general traffic. We use your anonymous data to obtain general statistics regarding the use of the Site and its specific Web pages and to evaluate how our visitors use and navigate our Website on an aggregate basis. We do not link your anonymous data with personal data.

4. WE WILL LIMIT THE USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

Flooring Liquidators  will use and disclose your personal information in accordance with our privacy policy, for the purposes it was collected, for managing your relationship with us, or as required by law.

We will provide you with the opportunity to opt out of programs and services. You may do that when you receive a communication from us, or by contacting our Privacy Officer.

We do not give or sell any personal information to third parties for marketing purposes unless you have given express consent for us to do so. 

We may disclose your personal information within our company, to affiliated companies, and to other companies or organizations that provide services on our behalf, whether upon our direction or the direction of a third party. We will only provide those companies (suppliers) and organizations the information required to deliver the service and will prohibit them from using that information for any other purpose. These companies and organizations with which we share your personal information are bound by appropriate agreements with Flooring Liquidators to secure and protect your personal information. In addition, if we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information as part of that transaction.

5. WE WILL LIMIT THE LENGTH OF TIME WE RETAIN YOUR PERSONAL INFORMATION

Flooring Liquidators will establish a retention period for all personal information collected. We will only keep your personal information on our records so long as it is needed for our purposes, or as required by law.

6. WE WILL KEEP YOUR PERSONAL INFORMATION UP TO DATE AND ACCURATE

Flooring Liquidators will keep your personal information as accurate, complete and up-to-date as necessary. By contacting our Privacy Officer, you may update and amend your personal information we have on file to ensure its accuracy and completeness. If there is a disagreement or a discrepancy with regard to an issue of accuracy, this will be noted on your file.

7. WE WILL PROTECT YOUR PERSONAL INFORMATION

Flooring Liquidators utilizes safeguards designed to protect the confidentiality and security of your personal information. We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Site. Appropriate safeguards will also be used when we destroy your personal information. However, no method of electronic security is 100% secure and we cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our Site if you consider that information to be sensitive.

8. YOUR RIGHT TO ACCESS

We at Flooring Liquidators  support your right to access personal information that we have collected about you. To make a request for access to your personal information we have on file, please contact our head office at service@flooringliquidators.ca.

Note that complete access cannot be guaranteed due to certain legal restrictions to your right to access. For example, you will not have access to files that contain information about other individuals or information that is confidential to Flooring Liquidators. 

9. THIRD-PARTY SITES AND SOCIAL NETWORKS

The Site may contain links to third-party websites, including social networks. These links are provided for your convenience.  We have no control over and are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies solely to information collected by this Site. 

10. CHANGES TO THIS PRIVACY POLICY 

We may change our Privacy Policy from time to time. If we make changes to our Privacy Policy, we will notify you by posting the updated Privacy Policy.   We encourage you to review this Privacy Policy frequently to stay informed about our privacy practices.  By continuing to use the Site after the changes are made, you agree to be bound by the revised Privacy Policy.

11. QUESTIONS ABOUT OUR POLICIES 

This Privacy Policy is Flooring Liquidators Commitment to you. If you have questions about our Privacy Commitment, please contact our Offices:

Flooring Liquidators 1-866-473-7222  or EMAIL US:  service@flooringliquidators.ca